1. All returns must be made within 30 days of purchase. Returned items must be clean, unused, unwashed and in resalable condition. All garment tags and hang tags must remain on the garment for full credit. Footwear must be clean and in original condition.

2. Custom printed or embroidered garments CANNOT be returned. This includes garments that are printed or embroidered with logos, stock designs or personalization of any kind.

3. Items which are clearance/sale items, or items that have been discontinued are not returnable. The customer will be charged a 20% restocking fee for any “Special Order” items that are returned. The same return conditions apply as stated above.

4. Please contact us before sending any items back so we can verify return eligibility and help you get started. Feel free to call our Customer Care Team at 1-800-968-4494 or email us at customer-care@professionalapparel.com

5. Return credits and new orders are processed as separate transactions. If you'd like to place a new order, standard shipping rates will apply.

6. Once your return is approved, we will provide you with the return shipping options and the necessary instructions. Please note that Professional Apparel Co. cannot accept returned packages via COD.

7. Credits will be issued back to the original payment type. Sorry, shipping and handling costs are not refundable.

8. Once your return package has been received at the Professional Apparel Co. facility, please allow 5-7 business days for processing.

9. Credit transactions may take 2-3 days to reach your bank after the credit has been issued.